About

Your technology should work so well that you forget it’s there.

Technology is a tool. If you're thinking about the hammer when you're pounding the nail, it's likely because something isn't working properly with the hammer. Our goal is to have the technology that powers your business work so well that you don't think about using the technology. Our homegrown team of I.T. experts, based right in the heart of Michigan, is dedicated to giving every customer the best possible experience. We offer both fully-managed and co-managed services that are tailored to meet your specific needs. Everything we offer is designed to keep your daily operations running smoothly.

It’s not about the technology, it’s about the people.

Unlike the machines we work with daily, we’re all about being personable. When you work with our trusted team of technology pros, you gain a level of support that simply isn’t possible with commercial, cookie-cutter solutions. Relationships drive everything we do, and when we do it right, we’ve earned the right and good fortune of having lasting partnerships —and in many cases, friendships.

Chad Paalman
CEO, Co-founder, and Visionary
As a highly accomplished leader in the community and the industry, Chad’s passion for business and technology brings the magic that defines NuWave’s vision for our clients and our company; advancing and improving the technology in strategic ways that advances and improves our businesses. That's traction.
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Kyle Paalman
President, Co-founder, and Integrator
Beyond the significant depth of knowledge and experience in business and technology solutions, the trust that Kyle has built and nurtures with NuWave’s clients and employees alike is the very foundation that creates operational effectiveness for NuWave and value our clients’ organizations.
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Chuck Elenbaas
VP of Operations
With a celebrated career in building technology businesses, Chuck’s knowledge and thirst for knowledge is the engine that drives NuWave’s cycle of continuous improvement for NuWave and our employees, ultimately elevating client experience.
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Bill Knapp
VP of Sales and Marketing
The investment that Bill places on relationships is forefront to the way NuWave listens to the voice of the customer, helping NuWave deliver solutions that continue to be relevant while creating connections that are long lasting and meaningful.
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“I don’t think they left any rock unturned as far as training, and I don’t think we could be any more appreciative.”

Dan Shaheen
President
Team One Chevrolet Buick GMC

“NuWave will give you the customer service you need.”

Jim Zook
Executive Director
Michigan Corn Growers Association

“Having the peace of mind and security that such a great company is watching over such a critical part of business really improves our confidence to perform for our clients. This assurance and promotion of a healthy and stable infrastructure has elevated our business in the construction management world. ”

Ryan Kincaid
Owner
Kincaid Building Group